Attendance Policy
FAQs and Terms & Conditions
Regular attendance is crucial to your child’s academic success. If a student cannot attend a class, 24 hours notice is required. Cancellations are only accepted by phone call.
If 24 hours notice is given, an alternative date for a rescheduled class will be provided for the student. Rescheduled classes must be availed of before the end of the tuition programme that the student has paid for. We understand that schedules can vary and we will make every effort to accommodate your availability. However, if the proposed alternative date does not suit your needs, we regret that we are not obligated to provide further alternatives.
If we receive less than 24 hours notice, or if the student does not show up for a class, the absence is unexcused and the class will not be rescheduled.
In the unlikely event that a class is cancelled by the teacher, Premier Tuition Centre will provide a rescheduled class.
If a student is absent for 3 or more consecutive classes, their space will be made available on our timetable for new enrolments.Â
If a student cannot attend a class, 24 hours notice is required. Cancellations are only accepted by phone call.
If 24 hours notice is given, the student will be given the option to join another class for the same subject and level, providing one is available; however this cannot always be guaranteed. This class must be availed of before the end of the tuition programme that the student has paid for.
For online classes, students who are unable to attend will get access to the class recording and any accompanying notes.
If we receive less than 24 hours notice, or if the student does not show up for a class, the absence is unexcused and the class will not be rescheduled.
In the unlikely event that a class is cancelled by the teacher, Premier Tuition Centre will provide a rescheduled class.
If a student is absent for 3 or more consecutive classes, their space will be made available on our timetable for new enrolments.Â
Although we endeavour to follow the Irish school calendar as closely as possible, different schools have different holiday schedules so it is the parent’s responsibility to make note of the days were are closed.
If a class falls on a bank holiday, the teacher will make the appropriate arrangements with the parents/students.Â
Click here to view the 2024/2025 school calendar.
Payment Agreement
For primary school tuition, students sign up for a programme of 16 classes.* The programme fee can be paid in full at least 48 hours before the commencement date or in two equal instalments, with the second payment made one week before the midpoint of the programme. Payment is accepted in cash or by card payment online.
Fees and deposits for primary school classes and courses are non-refundable and non-transferable. Students are liable for fees whether or not they complete the course of study. Except where stated, all fees are non-refundable. No fee refund or transfer will be made to students who fail to attend classes or who do not finish the course. Parents/guardians are deemed to have accepted these terms on payment of their deposit/fees. Click here to see our refund policy.
Should a student commence a programme/course and subsequently withdraw at any stage from the programme/course, full fees remain due at that point
Where a learner is in arrears with their fees, he or she may be asked to leave the course.
* The length of summer courses vary.
Secondary school subjects are offered on a termly basis which must be booked and paid for in advance.
Fees and deposits for secondary school classes and courses are non-refundable and non-transferable. Students are liable for fees whether or not they complete the course of study. Unless an instalment plan is in place, course fees must be paid in full before the commencement date of the course. Except where stated, all fees are non-refundable. No fee refund or transfer will be made to students who fail to attend classes or who do not finish the course. Parents/guardians are deemed to have accepted these terms on payment of their deposit/fees. Click here to see our refund policy.
Should a student commence a programme/course and subsequently withdraw at any stage from the programme/course, full fees remain due at that point.
Where a learner is in arrears with their fees, he or she may be asked to leave the course.
We strive to ensure that each course is conducted as planned. However, to maintain a high standard of quality and engagement, all courses require a minimum number of enrolled participants. In the event that this minimum enrollment is not met, we reserve the right to cancel or reschedule the course. If a course is cancelled due to insufficient enrolment, we will notify you promptly and provide a full refund of any fees paid, or offer you the option to transfer to an alternative course, if available.
Online Grinds
Recordings
1.1Â All 1:1 classes are recorded for quality and safeguarding purposes. Recordings are permanently deleted after 30 days in line with our records retention policy.Â
1.2 Some small group classes are recorded to support student learning and accessibility. When this happens, students will be informed before recording begins. Recordings of these classes will be shared with students via Google Classroom. The link to recordings will expire after 30 days and the actual recording will be permanently deleted. Please note this does not apply to some of our summer courses which provide students with lifetime access to class recordings OR some of our secondary school courses which provide access to recordings for the duration of the academic year.
1.3 Â Access to recordings is limited to the instructor, management at Premier Tuition Centre and the students enrolled in the course.
1.4 Students are not permitted to share recordings with anyone else or post recordings to platforms outside of Premier Tuition Centre. Â Â
1.5Â The recording (audio and/or visual) of any live classes, or parts thereof, by students is strictly prohibited (unless in specific circumstances where consent has been granted).
Supervision
2.1 Students aged 16 and under should be supervised by a parent/guardian during online classes as this is not something that can be facilitated by the teachers at Premier Tuition Centre during remote learning sessions.
2.2 Premier Tuition Centre does not take responsibility for any injury caused during our online classes.
Behaviour
3.1. It is important for students to dress and wear clothing consistent with attending a face to face class.
3.2 Students should be respectful of others’ opinions even when they differ from their own. Differing opinions should be expressed in a respectful, non-critical way.
3.3Â Students should avoid eating or engaging with others at home while attending an online class as this can be distracting.
Study Space
4.1 If possible, online classes should be accessed somewhere quiet to limit noise and distractions.Â
4.2 If cameras are on, please be aware of what others can see and remove anything that should be kept private or that may be offensive.
4.3Â Ensure that third parties or the public are not visible, audible or being recorded through the webcam.
FAQs - Online Grinds
Our online grinds are delivered live using Zoom. Access to the class differs depending on the type of device used (laptop/tablet/phone) but instructions will be sent to parents or students upon enrolling.Â
Teachers deliver the content using PowerPoint presentations, virtual whiteboards and online textbooks and worksheets. Any material that the student might need for the class is provided in advance using a virtual classroom environment. Homework, class notes and assignments are also shared in the virtual classroom environment after the class.
One-to-one online grinds are recorded for quality and safeguarding purposes. Only the teacher and management at Premier Tuition Centre has access to these classes. Recordings are kept in line with Premier Tuition Centre’s data retention policy.
You will need a device such as a tablet, laptop or desktop computer to be able to access the online classes. We do NOT recommend that students access the classes via a phone because the bigger the screen, the better the experience.
Classes can be accessed directly from your browser using a laptop or desktop but an app will need to be downloaded if you plan on using a tablet or smartphone. This app is free to download and we will send you guidelines upon sign-up. You will also need a Gmail account to access the virtual classroom environment where class materials will be uploaded each week.
Prices vary depending on the level (primary or secondary), subject and term. Please see the specific course pages for this information.
All of the teachers at Premier Tuition Centre are fully qualified, highly experienced and experts in their field. Many have pursued postgraduate degrees or worked as state examiners. All of our teachers are Garda Vetted and have completed Child Protection training with Tusla.Â
Yes, these classes are delivered online using live, face-to-face video conferencing. Students may be required to keep their camera on for the duration of the class in order to maximise participation and engagement.Â
One-to-One Tuition: If a student cannot attend a class, 24 hours notice is required. If 24 hour notice is given then a class can be rescheduled for an alternative date. This class must be availed of before the end of the tuition programme that the student has paid for. If we receive less than 24 hours notice, or if the student does not show up for a class, the absence is unexcused and the class will not be rescheduled.
Small Group Tuition: If a student cannot attend a class, 24 hours notice is required. If 24 hour notice is given, the class will be recorded and the student can catch up with the material via the recording which will be shared via Google Classroom and permanently deleted after 30 days in line with our records retention policy.Â
If a teacher misses a class, a rescheduled class will be provided to you at a mutually convenient time.Â
If you don’t find your question here, please email [email protected]